Phone Support in Cloud Hosting
In case you choose to take advantage of one of our Linux cloud hosting packages, you will be able to contact our support team over the phone for 14 hours per day. We will assist you in choosing the most suitable plan for your sites since we believe that it is better to discuss these matters with a live person. If you already own an account, we are able to help you with any kind of sales/billing questions and / or general matters, even with some technical situations that do not need a long time or escalation to an administrator since it is more convenient to open a support ticket for time-consuming issues in order to have the communication in one place. We have phone numbers in the United States, the United Kingdom and Australia, so you are able to call the one you prefer and speak with our representatives.
Phone Support in Semi-dedicated Hosting
When you want additional info regarding the Linux semi-dedicated hosting packages that we provide, you're able to call some of the three support lines that we have around the world - in the U.S.A., the United Kingdom and Australia. By doing this, you can check in advance if our services will be appropriate for your web sites. If you're already our customer and you own a semi-dedicated account, you're able to reach us on the phone for fourteen hours every day about any billing or common matters. For entirely technical troubles you are able to take advantage of our ticketing system to communicate with our technical support as someissues just need additional time to be resolved, still we will assist you over the phone with various minor tech issues as well, saving you the time and efforts.