Support and Help Channels
A 60 mins Ticket Solution Warranty
Our client support Department is present 24x7x365 to take care of all of your current help needs. Each ticket you send out to us is going to be resolved within up to one hour. If your case demands the assistance of an administrator, we’ll forward the ticket to the person on duty and will let you know that the issue is under control.
Qualified Tech Support Service
Our tech assistance staff will be online for you 24x7 to to take care of all assistance inquiry tickets that you submit. We offer tech help and support for all software applications that are installed in advance on your machine. These include our in–house created Hosting Control Panel, the preferred Operating System along with the server management panel (depending on the VPS type).
An Educational Help Section
A descriptive and routinely updated collection of articles is integrated into our in–house built Hosting Control Panel. It includes quick tips on how to conduct all of the key web site supervision duties. The Help zone includes extensive how to articles and step–by–step video training. You can reach the Help section by clicking the Help or Video buttons in the top right part of each Control Panel section.