A 99.9% Server Uptime
The advantage of building your own cloud hosting system is that you do not need to worry about compatibility issues – you design a special set of software applications in such a manner so as to be compatible with a given set of hardware components. The end result is something far more solid and reliable, as there are fewer possible chances of failure. We have built our cloud hosting system using tried and tested hardware elements plus a strongly tweaked version of Security–Enhanced Linux in an attempt to create an absolutely riskless environment for your own websites.
This is why, with all our Linux cloud hosting packages packages we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
In order to provide a high–end web hosting service, you can rarely rely on the default network configuration in a datacenter. We’ve set up our own custom internal network in order to ensure an ultra–fast connection speed with the outside world.
And because of this, no matter which data center facilities you opt for: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is valid with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have given our best to reduce all potential risks with our cloud hosting packages and while our company offers excellent tech support, there are occasions when the client is just not satisfied with what we are offering. Or he wants to upgrade to a more robust web hosting service, like a virtual private server or a dedicated hosting server.
Because of this, we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t happy, you will receive a refund.
24/7 Technical Support
If you have ever been forced to wait for hours to receive a reply, you probably know how infuriating this can be, especially when your site is at stake. This is the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our techs will be right here for you and they will answer you in less than 1 hour. And the best thing is that their average support ticket response time is below twenty minutes!