Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help crew is taught to very quickly deal with all Linux cloud hosting packages users’ requests and advice demands. Via our ticketing system, it will be possible to post your inquiry and a support staff fellow member will most likely return to you within max sixty minutes. Realistically, practice has revealed that the regular answer period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily email us 24x7x365 with any query you’ve got associated with our offerings. We’ve got qualified professionals on duty everyday to offer solutions anytime needed. You’ll be able to the ticket system or send us an e–mail whenever you want, or you can pick–up the phone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in a complete practical knowledge base into the Control Panel that will help you have beneficial step–by–step recommendations anytime. Each part of the Control Panel has its own contextual guide area featuring a selection of how–to content articles. We have also organized video tutorials to present you with a greater visual representation of just how to carry out any presented task.